You can obtain a claim form from your employer and return the completed claim form, with any required proof, back to your employer. Your employer will certify your insurance under the group policy and send the certified claim form and proof to us.
You can also obtain all claim forms needed to file for benefits under the group insurance program by calling us at 1-800-942-0854, or by visiting www.metlife.com/dental and selecting "Download Claim Form."
When you file a claim, both the claim form and any required proof should be sent to us within 90 days of the date you (or your dependent) received the covered service.
However, even if this information is not supplied within this timeframe, the delay will not cause your claim to be denied or reduced if the information is given to us as soon as is reasonably possible. This information should be mailed to:
MetLife Dental Claims
P.O. Box 981282
El Paso, TX 79998-1282
Or faxed to: 1-859-389-6505.
For DHMO, we do not require claim forms.