The Global Service Platform is an innovative system that connects all our service teams1 with realtime data. Account Management, customer service, claims, and clinical teams across the globe — even evacuation services — are connected, regardless of time zones, so we’re ready to help whenever you have questions.
Keeping your employees connected, virtually anywhere:
- One System: Captures every interaction around the globe in real time.
- One Status: All service teams1 can access the status, delivering a consistent and faster answer.
- One Report: Insight into your employees’ experience with interaction reporting.
1 Information is only accessed by team members assigned to the case with a need to know the corresponding member’s information.