Life Insurance Claims

Please accept our sincere condolences during this difficult time. We're here to help you make this process as easy as possible. Start below for quick self-service and access to information. If you need any assistance, please call us at 1-800-638-5000.

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If you're interested in learning about our MetLife Total Control Account®, and how it can help you during this difficult time

Ready to file a life insurance claim?

For each beneficiary, please complete and return one of the forms below.

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Individual Beneficiary

Complete Online

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Download Form

Trust or Entity

Complete Online

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Download Form

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Life Insurance Claims Process and Requirements 

Important information to know before you start your claim

Frequently Asked Questions

Get answers to frequently asked questions

MetLife Total Control Account

Learn How To Protect and Grow Your Funds

Find a Life Insurance Policy

Use our Policy Finder tool to search for a policy online

Current Customers

Current life insurance policyholders can visit metlife.com/lifeinsurance to:

  • Access forms
  • Manage your life insurance policy
  • Get answers to frequently asked questions
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Life Insurance at Work

If your employer offers life insurance, find out what options may be available to you.

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